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Documenting Window Damage: Interior and Exterior Evidence
A thorough inspection of window damage looks at both sides of the unit, since evidence visible only from the exterior, only from the interior, or only under particular lighting conditions can each tell part of the story. Exterior evidence typically includes impact...Browse the full Resources Index
What Window Certification Labels Tell an Evaluator
Many windows manufactured in North America carry one or more labels affixed to the frame or spacer bar that provide standardized information about the product’s energy performance, structural rating, or compliance with industry testing protocols. The National...Browse the full Resources Index
Screens, Hardware, and Small Window Components in Claims
Window damage claims are not limited to frames and glass. A functioning window depends on a collection of smaller components, including screens, cranks and operators on casement and awning units, sash locks, balances that counterweight double hung sash, and...Browse the full Resources Index
Window Matching When a Product Line Is Discontinued
Manufacturers regularly discontinue window product lines, change cladding colors, update sash profiles, or restructure their dealer networks, and a homeowner who purchased windows a decade or more ago may find that the exact product is no longer available when a...Browse the full Resources Index