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Working with Umpires from the Carrier’s Perspective
From a carrier’s perspective, the umpire plays an important role in the appraisal process, particularly in claims where the two appraisers are unable to agree on the dollar amount of the loss. Carriers generally expect the umpire selection process to...Browse the full Resources Index
How Appraisal Outcomes Are Documented and Closed Out
Once an appraisal award is reached, there is generally a process for documenting the outcome and closing out the claim, both from the carrier’s internal perspective and in terms of the paperwork associated with the appraisal itself. The appraisal award...Browse the full Resources Index
Common Carrier Concerns During the Appraisal Process
Like policyholders, insurance carriers can have specific concerns as a claim moves through the appraisal process, and understanding these general concerns can provide useful context on how carriers typically approach appraisal. Carriers often focus on whether the...Browse the full Resources Index
How Appraisal Supports Fair Claims Handling
The appraisal process is generally designed to support fair claims handling by providing a structured, neutral way to resolve genuine disagreements over the dollar amount of a covered loss. Because both the policyholder and the carrier have the right to invoke...Browse the full Resources Index
